If you encounter an error while submitting a payment or are unsure if your payment was successfully submitted, please do not resubmit the payment. Please take a screenshot and email it along with the record number (e.g. BLD, PRE, PBW, PLN) you were attempting to pay for to BLD@SantaBarbaraCA.gov
A recent Accela update may require that users reset their password to login to Accela Citizen Access accounts. We apologize for the inconvenience.